I recently had a conversation with a local man, who undercut the professionals in town.
This guy has no broad knowledge of how web sites work, the registration, or how we deal with having competitors.

W don’t mind a competitor, especially one that says DSN instead of DNS, but an interesting thing occurred, and I wonder why, so I elicit some responses from my readers what I did so wrong here.

Him: So when can the transfer of the domain to me be complete.
Me: Staring at the 15 windows, 5 ssh windows and list of 200 other domains I admin, I blink.
Me: It’s hard to say, we are not small fries here. We have 8 computers that need my attention now, and then there’s 200 other domains we take care of, some of which need my work today.
Him: I dont’ need to be insulted
Me: I thought he said consulted
Me: If you need consulted, we don’t mind, we are pretty easy going guys, just busy.
Him: Insulting me just isn’t right
Me: OH, I wasn’t insulting you, I was pointing out how these things work, how we work, since you had some problems with some terminology the other day.
Him: Well, I would never put my contact information on a customers domain, I’d give them their own username and password. You can just put in my email address.
Me: Hmm, so he’d love to be the one that has to adjust 200 passwords when crap hits the fan, let’s check that out. Obviously this guy doesn’t understand I can change the contact email, but I’d much rather just get it out of my account at godaddy
Me: lestat-root>whois current-customer.com
Registrant: Insulted
Registrant address: Insulted Tech Way

Me: Listen, that’s just how we do it. We shield from complaints, handle everything for our clients. You have a really good day Mr. Insulted.

The bottom line, if he didn’t bring his soapbox and try to tell me how to register and transfer a domain name, I would have dropped everything to help. Instead, I called his boss, told him what a demanding jerk he was, that I tried to educate him.

I then dropped what I was doing, intend to stay late 5-10 minutes, and did the work for the boss, not for Mr. Insulted