So after getting my number transferred to another customer of Vonage, after I had not been a Vonage customer for many, many months I filed complaints with the FCC who is charged with regulating telecommunications.
Why oh why do I think Vonage will stop their lies at any point? Is lying to the consumer enough? Did lying to the Better Business keep them up at night? I don’t think they had enough truth to give, so they decided to shovel some more lies (which they have plenty of).
I quote Vonage’s response to my FCC complaint that they trasferred my number to another one of their customers:
“Our records indicate that Ms. *****’s number was removed from our inventory on December 13, 2006, which should enable her to receive inbound calls without incident. We do not have any indication that her number was assigned to another customer. “
Wow, I guess that email notification they sent the lady in Texas is like a needle in the haystack.
Stay away, and for god sakes do something else to save money than going to Vonage, eventually the FCC will shut these goons down if they keep getting complaints and using the same response:
Due to the nature of VOIP, it’s an umbrella term to mean: Vonage has problems.
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